October 1, 2025

C.A.R.S.'s Services Praised in Recent Client Perception of Care Surveys

C.A.R.S. received ample praise from clients in the agency’s latest perception of care surveys for its Tompkins and Cortland County substance use treatment programs. Some client comments can be seen below.

  • “The staff here are amazing. They know me by name, and we don't have repeat issues over and over again. Donna is such an incredible advocate for people in the program.”
  • “They offer one on one therapy and groups that really help.”
  • “They truly care about patients and their ability to succeed and enjoy life. They really care about you."
  • “I have been here for 4 years, and I really like it.”
  • “I haven't been clean in 15 years, and I have been for over 3 weeks, now. CARS has helped me significantly!”
  • “They care about the patients and fight for our needs.”
  • “The people really care about you especially when you really want the help.”
  • “They are extremely supportive.”
  • “Helping me talk about my addiction and find solutions to my problems.”

C.A.R.S.'s current programs include a 60-bed men's residential rehabilitation program in Trumansburg (607-273-5500), a comprehensive outpatient program in Ithaca (607-273-5500), and an opioid treatment program in Cortland (607-241-0874).